Area Coordinator - Retail Operations & Standard Compliance

Join PT DEWA MOTOR INDONESIA as an Area Coordinator and play a pivotal role in ensuring operational excellence across our retail network in Bekasi, Jawa Barat. This position is ideal for a detail-oriented professional with a passion for standardizing retail operations and driving sales growth. In this role, you will oversee daily retail activities, implement compliance protocols, and foster a culture of excellence in our dealerships. Our company is committed to innovation and customer satisfaction, and we offer a dynamic work environment with opportunities for professional growth.

As an Area Coordinator, you will work closely with our sales teams and dealership managers to ensure that all operations meet our high standards. You will be responsible for monitoring sales performance, conducting regular audits, and providing training to enhance the skills of our retail staff. This role is perfect for someone who thrives in a fast-paced environment and is dedicated to delivering exceptional service to our customers.

📋 Tanggung Jawab Pekerjaan

• Oversee daily retail operations to ensure compliance with company standards and regulations.
• Monitor sales performance and provide regular reports to management.
• Conduct audits and inspections to assess the performance of dealerships and retail outlets.
• Develop and implement training programs to enhance the skills of retail staff.
• Collaborate with sales teams and dealership managers to drive sales growth and customer satisfaction.
• Maintain accurate records of all retail activities using SAP and other internal systems.
• Foster a culture of excellence and continuous improvement within the retail network.
• Resolve customer complaints and issues promptly to ensure high levels of customer satisfaction.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Minimum of 5 years of experience in retail operations, sales, or a similar role.
• Proven track record of achieving sales targets and driving operational excellence.
• Strong knowledge of retail regulations and compliance standards.
• Excellent communication and interpersonal skills.
• Proficiency in using SAP and other retail management software.
• Ability to work independently and as part of a team in a fast-paced environment.
• Certification in retail operations or a related field is a plus.

🛠️ Keahlian

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