Field Collection Specialist - Garut Area

Join Indodana as a Field Collection Specialist in Garut and become a key player in providing financial solutions to our valued customers. This role offers a unique opportunity to develop your negotiation skills while enjoying unlimited bonus potential based on your performance. In this role, you'll visit customer homes to collect payments and resolve any issues they may have with their loans. This is a great chance to grow your career in the financial sector while making a real difference in people's lives.

Indodana is a leading fintech company in Indonesia, dedicated to providing financial solutions that empower individuals and businesses. With a strong presence in Garut, we are looking for a proactive and detail-oriented Field Collection Specialist to join our team. This role is perfect for someone who enjoys working directly with customers and has a passion for financial services.

Every day, you'll be out in the field, visiting customers to collect payments and ensure they are satisfied with our services. You'll use tools like GPS and mobile apps to track your visits and manage your schedule efficiently. This role is not just about collecting payments; it's about building strong relationships with customers and helping them achieve their financial goals.

📋 Tanggung Jawab Pekerjaan

• Visit customer homes to collect payments and resolve any issues related to loan repayments.
• Use GPS and mobile apps to track visits and manage your schedule efficiently.
• Build and maintain strong relationships with customers to ensure their satisfaction with our services.
• Provide excellent customer service and support to address any concerns or queries.
• Monitor and report on collection activities to ensure targets are met.
• Collaborate with the collection team to ensure smooth and effective operations.
• Stay updated with company policies and procedures related to collections.
• Participate in training and development programs to enhance your skills and knowledge.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in field collection or a related role.
• Strong negotiation and communication skills.
• Proactive and detail-oriented with excellent time management skills.
• Ability to work independently and as part of a team.
• Good understanding of financial products and services.
• Valid driver's license and reliable transportation.
• Familiarity with GPS and mobile apps for tracking and scheduling.
• Ability to work in a fast-paced and dynamic environment.

🛠️ Keahlian

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